There is a close-to-reality song by Shaan - kya karun na kehna nahi aata...
Yup, saying 'no' is at times difficult and many times its just not polite. So many articles, thesis and books have already been written over it. I find they are missing one perspective - the perspective of the recipient.
Today I find myself at the other side of the spectrum - I probably would not hear a 'no'...it will be either a doubtful or a confident 'yes'. The crux is to figure out the why, what and how of the 'doubtful yes', a.k.a 'no'. And also how to remedy it.
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